Reference

What You Agree to When You Use mhhostbd

These terms set out what you can expect from us and what we expect from you when you open and use an account on mhhostbd.

Account holder rulesbKash, Nagad, Rocket payment termsEligibility by local lawAccount suspension conditions
mhhostbd What You Agree to When You Use mhhostbd
TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear or you believe your account has been affected by an error in how they were applied, reach out to us directly. Our support team can clarify specific clauses, explain account decisions, or escalate a dispute for review. We aim to respond to terms-related queries with clear, written answers rather than automated replies.

Team online

Live Chat

Open the chat widget from any page inside your account. For terms-related questions, describe the specific clause or account action you want clarified.

Email Support

Send a written query to our support address. Include your account reference and the section of the terms you are asking about so we can respond precisely.

Account Help Centre

The help centre inside your account lists common terms questions, account rules, and payment conditions for bKash, Nagad, and Rocket in plain language.

HOW WE OPERATE

How mhhostbd Applies These Terms Fairly

We apply these terms consistently across all accounts. If a decision is made against your account — a hold, a suspension, or a payment flag — you have the right to ask us to explain it. We keep a record of account activity so that disputes can be reviewed against the actual transaction history, including bKash and Nagad deposit records.

Account Records

We retain your account activity log so any terms dispute can be checked against real transaction data, including wallet deposits and withdrawal requests.

Payment Verification

Deposits via bKash, Nagad, and Rocket are matched to your account before funds are credited. If a mismatch occurs, our team reviews the wallet reference manually.

Account Security

Your account is protected by a password and OTP verification step. We will never ask for your wallet PIN — if someone does, treat it as a security breach and contact us immediately.

Terms Change Notice

When we update these terms, we send a notice to your registered contact before the changes take effect. You can request a plain-language summary of what changed.

Your Questions on These Terms Answered

These are the questions we hear most often about how our terms work in practice — covering account eligibility, payment rules, and what happens when something goes wrong.

Eligibility depends on your local law and the region you are accessing from. You are responsible for confirming that using mhhostbd is lawful where you are located before creating an account.

Yes. All payment activity through bKash, Nagad, and Rocket is covered by these terms alongside the individual wallet provider's own terms. Both sets of rules apply at the same time.

No. We send a notice to your registered contact before any material change takes effect. Continuing to use your account after that notice means you have accepted the updated terms.

You will receive a notification explaining the reason. You can contact our support team via live chat or email to request a review, and we will respond with a written explanation based on your account record.

Contact our support team with your account reference and the date you registered. We will send you the version of the terms that was active at that time.

Where a specific clause conflicts with applicable local law in your region, the local law takes precedence. The rest of the terms remain in effect for all other matters.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.